Quality of care

How do you determine whether a hospital provides quality care? At Community Hospital, we understand that "quality" can mean different things to different people.

Nurse with patientSome want to know how other patients feel about the care they received and about their interactions with hospital staff. Others want hard data about the success rates of certain procedures performed at the hospital. For many, it's a combination of both, but the task of gathering the right information to compare hospitals can be daunting.

Fortunately, there are a number of organizations that rate and measure the quality of care provided by U.S. hospitals. On this page, we have listed two credible resources for such information.

Hospital Compare : This web site helps you compare how well hospitals care for adult patients with certain medical conditions. Hospital Compare was created by the Centers for Medicare and Medicaid Services (CMS) and organizations that represent hospitals, doctors, employers, accrediting organizations, other federal agencies, and the public.

Joint Commission Quality Check : Quality Check is a comprehensive guide to the more than 15,000 Joint Commission-accredited healthcare organizations and programs throughout the United States.

Questions?

We are committed to providing high-quality services to our patients at every level of our organization. We encourage you to contact us if you have any questions about how we are rated or about a particular service.

Telephone: (831) 624-5311
E-Mail: information@chomp.org

If you have any concerns about patient care and safety at Community Hospital, please contact our hospital administrators at (831) 625-4500.  If you feel that your concerns cannot be resolved through the hospital, you may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints by either calling 1 (800) 994-6610 or sending an e-mail message to  complaint@jointcommission.org.