Strategic Intent #2 - Quality Care: 

Community Hospital will aggressively pursue the rapid adoption and integration of evidence-based best practices in the delivery of quality care for every patient across the continuum of care.

Key metrics:

  1.   Achieve top 10 percent rating in key strategic quality initiatives and within the timeframe for improvement established.
  2.   Achieve ratings above average on every publicly available evidence-based national quality standard reported by CMS, Leapfrog, and Joint Commission.

Strategic Initiatives:

  1. Continue using a primary enterprise-wide rapid-cycle change process improvement methodology and ensure 90 percent of strategic initiative timelines will be met using the new methodology.
  2. Improvement of the discharge process as evidenced by HCHAPS scores  
  3. Develop a multi-year plan to establish a seamless patient care experience for cardiac services by December 31, 2009
  4. Develop a multi-year plan to establish a seamless patient care experience for oncology services by December 31, 2009
  5. Achieve primary stroke center designation by the Joint Commission by August, 2009.
  6. Achieve inpatient diabetes accreditation by the Joint Commission by April, 2010. 

Why This Is Important: 

See strategic intent #1