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Financial Assistance

Sponsored Care Program

Community Hospital provides a financial assistance program for qualified patients who need help paying for services at our facility that may not be paid for by insurance. We provide care to those who can't afford it not only because that's part of being a community hospital, but also because it's the right thing to do.

Do you qualify?

Community Hospital uses the Federal Poverty Level(FPL) guidelines to determine who is eligible. The guidelines set the poverty level for the nation based on family size and income, and are used by federal and state programs, including Medi-Cal, to determine eligibility. The FPL is published annually, and this policy is updated by incorporating each subsequent edition of the FPL.

To qualify for the Sponsored Care Program:

The patient's family gross income must not exceed 250% of the current federal poverty level.

Use the Federal Poverty Level calculator on CA. gov's Office of Statewide Planning and Development web site to see if you qualify.

To qualify for the Discount Payment Program:

The patient's family gross income must not exceed 350% of the current federal poverty level.

Read the Financial Assistance Program Sponsored Care & Discount Payment Policy.

How much does sponsored care cover?

It covers all or part of a patient's hospital bill. The lowest-income families pay nothing, while other families who earn more pay up to 29 percent of their bill.

Where does the money come from?

The money comes from our patients and our community, a community that has recognized the need to extend medical care to everyone.

The community has provided generous gifts and grants to support those in need through avenues such as the Sherry Cockle Fund for mammograms and the Ryan White Fund for HIV/AIDS services. The rest of the funds come from the hospital's operating budget, which is made possible by patients who are able to pay their bills, either themselves or with the help of insurance.

Besides the great feeling that comes from being able to give something back to the community, helping patients get good medical care goes a long way toward strengthening the overall health of our community. It also helps Community Hospital meet its mission of caring for all who come through our doors.

Financial assistance policy
Collection policy

If you have questions about the Sponsored Care Program, please call Patient Business Services at (831) 625-4922 if you have already received services at the hospital, or Social Services at 622-2722 if you have upcoming services.

Paying your bill


Please call us at (831) 625-4922 or (888) 625-4922.


7 a.m. - 5 p.m.

You can also leave a message after business hours.

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