A Health Information Exchange for Monterey County
What is Central Coast Health Connect (CCHC)?
CCHC is a community Health Information Exchange (HIE), formerly known as Peninsula Health Information Link (PHIL), a system established to help patients and healthcare providers securely share health information electronically. An HIE helps to ensure that only you and the caregivers you authorize — including doctors, hospitals, and labs — have secure, instant access to vital medical information necessary to provide you the best care possible. This service is provided to you at no cost.
Is your doctor already part of CCHC?
View list of participating doctors
You will be able to:
- Create your own personal health record
- Review your hospital discharge information
With participating providers, you can:
- Send/receive secure messages
- Review lab/test results
- Request an appointment
- Request a refill of your medication
This service is an efficient alternative to phone calls and office visits when you have non-urgent healthcare needs.
Why is it important to participate?
Many people see multiple care providers, often in separate locations. The information about their care, such as doctors’ office visits, prescriptions, lab tests, and imaging, historically has also been kept separate. That fragmentation can lead to unnecessary duplication of services and increased safety risks. To increase safety, efficiency, and collaboration, leading-edge organizations are implementing health information exchanges to link patients and their care providers and close the information gaps. When you and your healthcare providers participate in CCHC, your healthcare team can securely access and share pertinent medical information, enhancing their ability to make the best decisions for your care.
How is my information secure?
Protecting privacy is a top priority in the CCHC system. Access to patient data is regulated and state and federal privacy laws and policies are followed and enforced. CCHC understands that patient privacy is essential, and we make every effort to ensure patient data is securely managed.
What if I don’t want to participate in CCHC?
If you don’t want to participate in CCHC, you may choose to opt out. It is important to understand that opting out prevents the sharing of your information through CCHC between providers. Please note, your doctors and other care providers will still be able to use the electronic health information exchange to have lab results, radiology reports, and other data sent directly to them if they are the ordering or participating provider; previously, they may have received this information by fax, mail, or other electronic communication. If you still choose to opt out, please download the below form, fill out, sign and send according to the instructions on the document. If you have any questions please leave a voice mail at (831) 622-2721, a representative will return your call. You may also email CCHC-Help@chomp.org.
View/print opt-out form
View/print opt-out form (en Español)