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Patient support services

While you’re here we have a variety of services to support you during your stay.

Auxiliary volunteers

Community Hospital's Auxiliary provides patient services including:

  • Delivery of a daily newspaper (Sunday on request)
  • Delivery of magazines
  • Assistance for your family and friends in the waiting areas of surgery, intensive care, short stay, and outpatient surgery
  • Gift shop and Fountain Court Café staffing
  • Reception desk staffing

Education and support

The Health Resource Library is available to patients and families dealing with the complex issues and emotional challenges that come with illness. The wide variety of available resources includes DVDs, books, and pamphlets. A librarian can do health-related internet searches and have information sent to your room. The library is located in the Comprehensive Cancer Center and can be reached by calling (831) 622-2746.

Chaplains

Our chaplains can provide compassionate and respectful support to help you draw on your own spiritual, religious, cultural, and philosophical resources as you deal with the challenges of illness, treatment decisions, and the healing process. Chaplains are available Monday through Friday, 8 a.m.-4 p.m., excluding holidays. On-call chaplains are available for emergency needs at all other times. For more information, call (831) 622-2892 for non-urgent needs or ask your nurse to contact a chaplain for you.

Crisis team

Crisis intervention and evaluation are available to the community 24 hours a day, 7 days a week. The crisis team offers immediate assessment of the patient and the situation.

Please discuss concerns with your doctor, who may then contact Behavioral Health Services on your behalf. For additional assistance, contact a crisis team member, (831) 625-4623.

Interpreter services

The hospital has access to interpreter services for the deaf and in 140 languages for non-English-speaking persons 24 hours a day, 7 days a week. If you have any problem with our interpreter services, call Nursing Administration, 4711.

A TDD phone for the deaf is available on request.

Social workers

Our social workers are available to assess your needs. Services are confidential and may include short-term support counseling, problem-solving strategies, and information regarding resources. You can request a social worker's services through your nurse or by calling our Social Services department, (831) 625-4910.

Therapy dog program

Studies indicate that people's blood pressure goes down when petting a dog, and they are distracted from their pain. Community Hospital has more than 20 volunteers who each make a minimum of one visit a month with their therapy dogs. The dogs - all vaccinated, clean, and on leash - are available upon request for most nursing units.