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Calling patients

The telephone in a patient's room cannot be dialed directly from outside the hospital. All calls must come through the hospital switchboard, (831) 624-5311.

You may call at any time on most nursing units. Some nursing units, such as ICU, require that all calls to go through the nursing station because the patient rooms do not have telephones. We suggest that you designate one person close to the patient for family members and friends to call for information. Our staff is unable to screen calls or to provide information on a patient's condition over the telephone in most cases. Callers can ask the operator for a patient by name unless they have chosen "no information status."

Cell phone use is permitted in all public areas of the hospital and in patient rooms.

To reach hospital departments from inside the hospital, dial the last four digits of the phone number using the phones around the Fountain Court or in patient rooms. For example, Patient Business Services can be reached by dialing extension 4910.