Visitor restrictions

We continue to restrict visitors for inpatients as well as outpatient procedures for the safety of patients and staff.  

Visitor restriction exceptions

The health and safety of our patients, staff, physicians, volunteers, and visitors is a top priority for Montage Health. We have implemented visitor restrictions and a screening process, in concert with CDPH guidance and guidelines from the CDC and other regulatory entities. We also remain a caring, compassionate, and thoughtful organization, and recognize that there are significant life events and practical reasons that require us to have a set of appropriate exceptions to the visitor restrictions.

 Exceptions will be made in these very limited cases:

• One parent or guardian for NICU and pediatric (minor) patients
• One birth partner for patients in labor
• End-of-life patient visits will be managed at the discretion of the Administrative Supervisor. Scenarios include patients on comfort care, end-of-life care conversations, as well as situations where there has been a significant deterioration in the patient’s condition
• Medically necessary scenarios where a support person is essential to patients with physical, intellectual, and/or developmental disabilities, and patients with cognitive impairments

Visitors should not have any infectious symptoms such as cough, fever, difficulty breathing, or vomiting and must not be under investigation for COVID-19 or have recently been diagnosed with COVID-19.  Visitors must comply with instructions on personal protective equipment, including wearing a mask at all times.

To increase connection with families, Community Hospital is offering patient assistance with video and phone call visits. If your family member needs help or a device to call you, please ask their nurse for assistance from our Patient Companion program. These services are available during business hours Monday through Friday. 

In addition, patients may receive religious services from the religious leader of their choice at any reasonable time, if it does not affect care. Clergy must comply with Community Hospital’s visiting hours and safety standards.  If a patient requests clergy to visit, the clergy must contact Chaplain Services to coordinate the time, date, and duration. Clergy should call (831) 622-2892 during business hours, or (831) 625-4711 after business hours or for urgent requests.