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Published on January 30, 2017

Community Hospital’s Westland House awarded 5 stars — the most possible — in latest nursing home ratings


Contact: Brenda Moore (831) 625-4544
Communication and Marketing: (831) 625-4505

MONTEREY, Calif. — Westland House, the skilled nursing facility operated by Community Hospital of the Monterey Peninsula, has been awarded 5 stars — the highest level possible — in the latest Nursing Home Compare ratings from the Centers for Medicare and Medicaid Services (CMS).

The 5-star quality rating system offers the most comprehensive overview of nursing home quality in the United States and was created to help consumers, their families, and caregivers compare nursing homes more easily. Nursing homes that earn five stars are considered to be much above average quality, according to CMS.

“Hundreds of patients each year receive the short-term, skilled nursing care and caring they need at Westland House to increase their independence, self-reliance, and confidence,” says Dr. Steven Packer, Community Hospital president/CEO. “We’re pleased that the quality of that care and the skills of those who provide it are being recognized through this rigorous rating system.”

The five-star rating for Westland House follows two consecutive 5-star ratings from CMS for Community Hospital’s quality of care.

The nursing home ratings are based on:

  • Onsite inspections, conducted by trained, objective surveyors from state public health departments and CMS 
  • Quality measures such as the percentage of patients who made improvements in their functions, percentage able to return home, prevalence of pressure ulcers, and the number of falls with injuries.
  • Staffing levels, based on registered nurse hours per resident day and total staffing hours for registered nurses, licensed practical nurses, and certified nursing assistants hours per resident day.

Westland House is staffed by registered nurses 24 hours a day. A licensed nurse is assigned to each patient and works directly with their doctor, providing detailed monitoring of medical status and organizing the development of a customized plan of care. A staff of licensed physical, occupational, and speech therapists designs an individual program to improve independence at Westland House as well as provide guidance on how to continue progress at home.

Located in a pine forest near Highway 1 and Munras Avenue, Westland House has 28 private rooms. It was originally known as Hospice House; while it still serves some patients receiving hospice or end-of-life care, most Westland House patients are receiving skilled nursing and rehabilitation designed to help them return home.

“The dedicated, skilled staff members make Westland House the special place that it is,” says Andrea Fernandez, RN, director of Westland House. “They are truly committed to high-quality, safe patient care.” 



Community Hospital of the Monterey Peninsula, established in 1934, has grown and evolved in direct response to the changing healthcare needs of the people it serves. Its parent company is Montage Health, the umbrella for entities that work together to deliver exceptional care and inspire the pursuit of optimal health. Community Hospital is a nonprofit healthcare provider with 220 staffed acute-care hospital beds and 28 skilled-nursing beds, delivering a continuum of care from birth to end of life, and every stage in between. It serves the Monterey Peninsula and surrounding communities through locations including the main hospital, outpatient facilities, satellite laboratories, a mental health clinic, a short-term skilled nursing facility, Hospice of the Central Coast, Montage Wellness Center in Marina and Salinas, and business offices. Find more information about Community Hospital of the Monterey Peninsula

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