Sponsored Care and Discount Payment Programs
Helping You Pay Your Healthcare Bills
Call for information or to request a free application:
At Community Hospital, we are committed to caring for all who come through our doors, regardless of ability to pay, to the fullest extent allowed by law and available resources. If you don’t think you can pay your hospital bill, we ask that you please call us immediately. We have flexible payment options so you don’t have to pay all at once, or depending on your income, you may qualify for a federal, state, or hospital program that can help you pay your bill. If you have health insurance coverage that the hospital is not aware of, please call us so we can bill your insurance directly.
If you don’t have enough health insurance to cover the services you have received or you have no health insurance and you meet certain low and moderate-income requirements, you may qualify for Community Hospital’s Sponsored Care or Discount Payment programs. These programs may cover all or part of the cost of emergency or medically necessary services provided by Community Hospital and its hospital-based doctors. If you received services at the hospital by private health care providers, they will send you a separate bill and those services are not covered by these hospital programs. However, all hospital-based physicians are covered under this program which includes the emergency room physicians, radiologists, cardiologists, and pathologists.
Sponsored Care Program
This program may give you a discount of up to 100 percent on the services you received. To qualify, your gross family income must not be higher than 250 percent of the federal poverty level. You must submit tax returns or pay stubs to verify your own and your family members’ income. You must also provide information and documentation about the value of your monetary assets and about any health benefits coverage you have.
Use the Federal Poverty Level calculator on CA. gov's Office of Statewide Planning and Development web site to see if you qualify.
Discount Payment Program
This program may give you a discount to reduce the amount you owe. Your new amount due would be equal to the amount the hospital would be paid for the same services by the most generous government health benefit program (such as Medicare) in which the hospital participates. To qualify, your gross family income must not be higher than 350 percent of the federal poverty level. You must submit tax returns or pay stubs to verify your own and your family members’ income. You must also provide information and documentation about any health benefits coverage you have.
Patients who are eligible for the hospital’s Discount Payment Program are not charged more than amounts generally billed (AGB) by the hospital for emergency or other medically necessary care provided to patients with insurance coverage.
Financial Assistance Policy (ENG)
Financial Assistance Policy (SP)
Application is available in English and Spanish (see right column) or you can call (831) 625-4922 to request a free copy of the application be mailed to you, or you can obtain a copy in person by visiting us at the hospital located at 23625 Holman Highway in Monterey, CA 93940 or our billing office located at 40 Ryan Ct. Suite 100, Monterey, CA 93940.
If you do not have health insurance, you may be eligible for coverage through Medicare, Medi-Cal, California Children Services Program, or the California Health Benefit Exchange (http://www.coveredca.com/). Enrollment counselors are available through Community Hospital of the Monterey Peninsula. To enroll in Medicare, contact the Social Security Administration at 1-800-772-1213. The local California Children Services office is in Salinas at (831) 755-4747.
Community Hospital offers a patient advocate that can help with these issues:
- Works with patients with complex billing issues
- Works with patients to identify state and federal financial assistance programs
- Assists patients in completing applications for financial assistance
- Works with patients on a personalized repayment plan if they do not qualify for assistance programs
- Is the liaison between the patient and the doctor's office to assist in understanding the hospital's billing process
- Works to improve communication between patients and the hospital by participating in educational events in the community
For more information or assistance, please contact Angela Cadena at (831) 658-3900.